Order and return policy


All the products for sale on our website are new and in stock.

Online Orders

DR Acoustics reserves the right, at its sole discretion, to refuse any orders or require alternative methods of payment.

Canadian Orders

Residents of Ontario, Nova Scotia, New Brunswick, Newfoundland and Prince Edward Island will be charged HST. All other Canadian residents will be charged GST.

International Orders

International shipments may be subject to local taxes and import duties upon arrival in country of destination. The customer is responsible for all applicable taxes/duties in their home state/country.


Return Policy

Returns are accepted within 30 days of purchase. Returned items and shipping charges will be automatically reimbursed. Note that special orders and custom products cannot be reimbursed.

DR Acoustics reserves the right to decline reimbursement if item or packaging is damaged. No returns are accepted without an RMA number. To request an RMA number, email [email protected] and enter “RMA” in the subject line. Please contact us prior to making a purchase should you have any questions regarding our sales policy.