Shipping Policy

Order Processing

• Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods

• We offer standard and expedited shipping options at checkout. Costs are calculated based on weight and destination.

Shipping Times

• Canada: 3-7 business days
• USA: 5-10 business days
• International: 7-15 business days (varies by location)

International Shipments

• International orders may be subject to local taxes and import duties. The customer is responsible for paying these fees upon delivery.
• DR Acoustics is not liable for delays caused by customs clearance.

Lost or Damaged Shipments

• If your shipment is lost or arrives damaged, please contact us at sales@dracoustics.com with your order number and details.